Privacy Policy

We are dedicated to protecting your privacy when shopping with us at Flo & Frankie. We promise to only use the information you provide lawfully and you won’t receive any emails from us… unless of course you’d like to (which we promise will be fun and pretty for your inbox) – you can receive our newsletters for information on upcoming sales and promotions as well as keep on top of the latest in fashion and homewares!

Details such as your name, email and address are collected purely for delivery purposes and the processing of your order. They will not be disclosed and will be kept strictly private... promise!


Apart from being a totally delicious and completely deserved treat from time to time, a cookie is a small file which asks permission to be placed on your computer's hard drive that helps us analyse how you lovely customers are using our website. We use cookies, not only as a side to tea and coffee, but to help us improve our website so that we can give you the ultimate shopping experience and tailor our website to fit your needs. These cookies in no way give us any access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer... but we regret to inform you that this may prevent you from taking full advantage of our website and the ultimate shopping experience that is awaiting you!