Click & Collect is here to stay

Click & Collect is back and we couldn't be more excited! Waiting for mail is exciting, but sometimes we just want our item ASAP, especially if it’s a gift or an outfit for a special event! 

Order your items online and they will be ready for you to collect within 1-2 business days!

Image of Flo&Frankie staff member with F&F bag

By choosing Click & Collect when ordering online, you can pick up your purchase from your closest Flo & Frankie boutique within 1-2 business days. Our friendly team will notify you as soon as it’s ready... How easy is that?! Collections can be made during our usual store hours. 

Please wait for your "ready to pick up" email before coming into store! 

Have a read below of our key tips to ensure your Click & Collect order is easy and stress-free:

Please understand...

While we stock hundreds of different brands, every boutique has a limited amount of stock for each item. Your click and collect order will only be available if all items are in stock in the selected boutique. To make sure the boutique you are wanting to collect from has the items you are after, check the ‘Store Availability’ table under the ‘Add To Cart’ button. As simple as that!

If the multiple items you are after are not all in the one store...

You have the option of regular delivery to your home or doing separate orders for pickup/delivery. We want to make sure that you get everything you are wanting, so please reach out to us if you have any questions, either our live chat that runs from 9am-5pm Monday - Friday, or give our customer care/store a call!

Once your Click & Collect order is placed...

You will receive an initial confirmation email to verify your order. As soon as your order is ready for collection, we will send you an additional email to let you know that it’s time to pick up! Please bring your order confirmation, along with a photo ID for collection, and our fabulous sale staff will quickly bring your items to you to complete your order.

We hope you absolutely adore your Click & Collect goodies!! 

With love,

Flo Family xx

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